Jean Luis Urena

B R O N X , N Y · ·
PROFILE

I focus on designing and implementing smart and scalable solutions with meaningful experiences for the end users.

E D U C A T I O N
Rochester Institute of Technology
B.S in Computer Science August 2015 - December 2018
E X P E R I E N C E
Teladoc Health
Senior Software Engineer March 2021 - Present
Software Engineer March 2020 - March 2021
Associate Software Engineer December 2018 - March 2020
Software Engineer (Contract) January 2018 - December 2018
O v e r v i e w

Work with a very diverse stack consisting of tech including Ruby on Rails, React.js, MySQL and GraphQL to demonstrate and document software solutions based on user stories, changes and information needed.

M a j o r   A c c o m p l i s h m e n t s
  • Facilitated major improvements to one of our major codebase that reduced the boilerplate code necessary to service newly acquired clients. This resulted in reduced development time from 2-3 months to 1-2 months, thus servicing new clients up to two months faster.
  • Lead a team of both in-house and off-shore engineers in a succesful effort to modernize our Member web application and making it mobile responsive. This lead to an overall usage increase by over 10% and reduced drop-offs by 15% (*in users accessing our services through a mobile web browser).
  • Designed and lead an effort in implementing a scalable and configurable solution that allows software engineering teams to easily create "branded" Telemedicine services. This helped deliver client deliverables weeks, if not months, faster.
  • Enhanced video conference experience and video conference logging. Ultimately, this helped decrease canceled visits due to technical issues by over 10% and increased our confidence on detecting and ease to debug/fix future production issues involving video conferences.
  • Spearheaded WCAG initiative to help make the member website accessible to all users irrespective of disability. With this work we were awarded a WCAG compliance certification with an overall score of 9/10.